FAQ

Here you will find answers to the most important customer inquiries so far

Question: Do you also have other items on offer?
Answer: yes.The webshop is still under construction.It will take a while until we have all of our more than 3000 items in the shop.If you cannot find something in the shop, please give us a call (see service hotline).

Question: Can I order online?
Answer: yes.To do this, however, you have to enter your contact details so that we know where we should deliver.

Question: Do you pass on my personal data?
Answer: Of course not.Further information can be found under the menu item "data protection".

Question: Why is the amount for forwarding shipments so high?
Answer: Because according to the law we have to specify a price, this is the highest possible price for Germany or any other specified country. The "real" price is calculated from the size of the packaging (the dimensional weight) and the buyer's zip code. However, the shop cannot perform this calculation on its own. It becomes very complicated when several large items have to be combined into one pallet. We have to intervene "manually" and help. Of course, we will not charge too much shipping costs. If you have any doubts, ask us for a binding offer.

Question: May I call you too?
Answer: Of course you can call us. We look forward to every personal conversation. +49 (0) 4793 95 77 95

Question: Can I also buy from you as a dealer (with dealer purchase prices)?
Answer: Of course, you can also buy from us as a dealer. To do this, please register in the "Information" menu on the left under the Dealer Login menu item and note the information on the further process.

Question: more questions will follow soon ... ?
Answer: Yes, and the corresponding answers. Any questions?